Not really. It only seems that way. We live in Wisconsin and Jean lives in Pennsylvania, but she may as well be our neighbor for the level of her responsiveness, the ease of the planning process through email and phone, and her friendly attention regardless of the circumstances. On the rare occasion the airline or cruise company throws you a curve, Jean is there with options to get you where you want to go. Her knowledge and experience (and gentle suggestion to insure our trips) has never failed us. Not heeding her advice is on you. As good as she is, she does not control the universe. But what she can do, she does well. Jean has been our agent since she opened her business and she is responsible for our many satisfying years of exploring the rivers and oceans of the world and all that lies beyond.
Madtown Travelers
Madison, WI
Jean responds to every call and email very quickly. When I have an idea for a trip, she is always able to talk about the destination. When I have a question, Jean is able to provide an answer. I don't book a cruise without going through Jean!
Mark
Honey Brook, PA
Jean has always been available when we have questions and gets right back to us. She's the best!
Carol
Portland, OR